When you open the ConnectCenter, you should see the number of Denied and/or Rejected claims in the Task Summary/My Worklists Summary view along with the associated total payment amounts

Click the relevant section to view the claims

When you're ready to correct and resubmit your claim, click WORK

Once you’ve made the appropriate changes to address the error message, we recommend checking the claim for common errors by clicking VALIDATE

Click SUBMIT FORM

Claims > Claim Search

Select the appropriate date range in which you submitted the claim in question

Click

Click on the Claim ID of the claim you’d like to resubmit

Navigate to the Summary tab

Copy the Payer Claim Control Number

Navigate to the 1500 Form tab of the claim
You’ll see three actions you can take - Copy, Validate, Submit Form

Select Copy to create a new version of the claim

In this new version of the claim, select the dropdown in Box 22: Resubmission Code

Select whether you’d like to cancel the claim outright or submit a claim that will replace the previous claim

Once you’ve selected the appropriate Resubmission Code, paste the Payer Claim Control Number (copied from the previous claim) into the Original Ref No box.
This will allow the payer to associate the two claims.

Once completed, click Submit